In certain Latin American and Caribbean countries, limited Nintendo eShops for the Wii U system and Nintendo 3DS family of systems have provided a few basic functions, such as game code redemption. Those limited Nintendo eShops have closed as of July 31, 2020 JST and users in the affected regions will no longer be able to access them to redeem a download code, redownload software or update software. Also, any software that requires the limited Nintendo eShops to operate may cease to function. (Note that Mexico and Brazil are not affected.) We thank everyone for using the limited Nintendo eShops and for being such great fans of Nintendo.
FAQ
- What do I do with any codes I haven't yet redeemed?
- Why did the limited Nintendo eShops close?
- Which regions are affected by this?
- Why aren’t Mexico and Brazil affected?
- Will you also be closing any limited Nintendo eShops for the Nintendo Switch system?
- Do you plan to open full Nintendo eShops for any Nintendo systems in the affected regions?
What do I do with any codes I haven't yet redeemed?
For assistance with digital content that can no longer be accessed, please contact us.
Why did the limited Nintendo eShops close?
We constantly re-evaluate our business and make decisions based on a variety of factors.
Which regions are affected by this?
The following regions will be affected by this: Anguilla, Antigua/Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, British Virgin Islands, Cayman Islands, Chile, Colombia, Cost Rica, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Montserrat, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, St. Kitts and Nevis, St. Lucia, St. Vincent/Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, US Virgin Islands, Uruguay, Venezuela.
Why aren’t Mexico and Brazil affected?
Mexico has a full Nintendo eShop, and those are not affected by the closure of limited Nintendo eShops. Brazil has a full Nintendo eShop for the Nintendo 3DS family of systems and has neither a full nor limited Nintendo eShop for the Wii U system.
Will you also be closing any limited Nintendo eShops for the Nintendo Switch system?
The closures only affect limited Nintendo eShops for the Wii U system and Nintendo 3DS family of systems in the affected regions. No limited or full Nintendo eShops for the Nintendo Switch system will be affected.
Do you plan to open full Nintendo eShops for any Nintendo systems in the affected regions?
We have nothing to announce on this topic.