|
|||||||||||||||||||
|
|||||||||||||||||||
Because you already ordered the original Kindle and are awaiting its arrival, we're pleased to inform you that we are upgrading your order so that you will receive the new Kindle 2. You will be in the first group to receive Kindle 2, and you will receive yours as soon as Kindle 2 becomes available later this month. You need not do anything.
Should you wish to view, cancel or change your order you may do so any time prior to shipment by visiting www.amazon.com/wheres-my-stuff. Post shipment, you can always return Kindle in it's original packaging with all accessories within the first 30 days of getting it.
Kindle 2 has all of the great features Kindle users enjoy everyday. We kept everything readers love about the original Kindle—the convenience of reading what you want, when you want it, the immediacy of getting books wirelessly delivered in less than 60 seconds, and Kindle's ability to "disappear" in your hands so you can get lost in the author's words.
We added a few improvements we think you'll like:
We encourage you to look at the full product specs and demonstrations on the Kindle 2 product detail page at http://www.amazon.com/kindle2.
As a current Kindle owner, we'd like to offer you a special opportunity to be among the first to experience Kindle 2. Even though we've increased our manufacturing capacity, we want to be sure our original Kindle owners are first in line. Order Kindle 2 by midnight PST on February 10th and you will be given priority.
Yes, if Kindle 2 is registered to an Amazon.com account that has an existing Kindle library, you can access books and transfer subscriptions purchased from the Kindle Store to your new Kindle 2. You can also transfer your personal documents to Kindle 2 using the USB connection.
You can also send books to your Kindle(s) from your computer from the Manage Your Kindle page at www.amazon.com/manageyourkindle.
Subscription content can only be delivered to one Kindle registered your Amazon.com account. When you update your delivery settings, the next available issue and all following issues on your subscription will be delivered to the designated Kindle.
We're excited to offer the next generation of Kindle and thank all Kindle owners for making Kindle a success. We'll honor your commitment by continuing to provide the quality product availability and support you expect for your Kindle.
The Kindle Store currently has more than 230,000 book titles; top U.S. and international newspapers; an expanding selection of magazines, all with a free 14-day trial; and more than 1,200 blogs for every interest. Visit the Kindle Store to see our selection!
If you've ordered a Kindle 2, you can start building your library before your Kindle arrives. Order books from the Kindle Store and they will be waiting for you to read when you first turn on your device.
You can also choose from thousands of audiobooks from Audible.com and read your personal documents on Kindle.
We make it easy to send Kindle as a gift:
Designating your Kindle purchase as a gift ensures that the device is not automatically registered to your Amazon.com account and prices for the Kindle purchase will not appear on the packing slip.
When the gift recipient opens Kindle and turns it on for the first time, he or she will need to register Kindle to an active Amazon.com account by selecting Settings from the Home Menu on Kindle 2. You can also register at Manage Your Kindle.
If you'd like to give books to Kindle owners, you may want to give an Amazon Gift Card. Your gift recipient will be able to apply the Gift Card balance to his/her Amazon.com account and make purchases from the Kindle Store.
Kindle 2 has the same Whispernet wireless connection that utilizes Amazon's optimized technology plus Sprint's national high-speed (EVDO) data network to enable you to wirelessly search, discover, download and read content on the go.
For Kindle 2, we expanded Kindle's national coverage to include more cities and areas in all 50 states, enabling wireless downloads of books, newspapers, magazines, and blogs. Check our Kindle Coverage Tool for availability.
With Whispernet, you can be anywhere in Sprint's high-speed data network coverage area, think of a book, and get it in one minute. Similarly, newspaper subscriptions are delivered wirelessly each morning and most magazines arrive before they hit newsstands.
Yes, Kindle 2 was designed with the traveler in mind.
If you have a computer with an internet connection and a USB port, you can buy and download content from anywhere in the world. You can make purchases from the Kindle Store on Amazon.com (www.amazon.com/kindlestore), download items to your computer, and transfer the files to your Kindle using the USB connection.
You can access all your purchases from the Kindle Store via the Manage Your Kindle page at www.amazon.com/manageyourkindle and have personal documents converted to a Kindle-compatible format and sent to the e-mail address on your Amazon.com account.
At this time, we are unable to offer the Amazon Kindle and associated digital content from the Kindle Store to our international customers due to our copy holder agreements. Please see "Is Kindle 2 available to customers outside the United States?" below for more information.
Visit our Kindle Coverage Tool to see the Whispernet service area.There's also an optional 2-Year Extended Warranty for Kindle 2 you can purchase separately within 30 days of the day your Kindle 2 ships. This extended coverage adds an additional year and more comprehensive protection, including coverage for accidental drops and damage (limited to one incident). The Extended Warranty is sold and administered by Service Net, a third-party warranty service provider.
You can read the terms and make a purchase at the 2-Year Extended Warranty product detail page.
Kindle 2 comes with 1.4 Gigabytes of available internal memory so you can carry more than 1,500 books. With the Whispernet feature, you can wirelessly re-download books for free anytime. This allows you to make room for new titles on your Kindle, knowing that Amazon is storing your personal library. We even back up your last page read and annotations, so you'll never lose those, either. Think of it as a bookshelf in your attic—even though you don't see it, you know your books are there.
With Kindle's 25% longer battery life, you can read on a single charge for up to 4 days with wireless on. Turn wireless off and read for up to 2 weeks. Battery life will vary based on wireless usage, such as shopping the Kindle Store and downloading content.
The Manage Your Kindle page works the same for Kindle 2 as it does for the original Kindle. This versatile online tool lets you view and manage your Kindle content, personal settings and account information.
Here are some of the tasks you can manage online at Amazon.com:
The experimental category represents features we are still working on to enhance the Kindle experience even further. Try them out and let us know what you think. We have no plans to remove the experimental features—in fact, we are working hard to make them even better for you.
At this time, we are unable to offer the Amazon Kindle 2 and associated digital content from the Kindle Store to our international customers due to import/export laws and other restrictions. When you place your order for an Amazon Kindle, the shipping address for the delivery must be recognized by our systems as valid U.S. addresses.
To successfully purchase digital content from the Amazon Kindle Store, the 1-Click payment method listed on the Manage Your Kindle page must be a credit or debit card issued by a U.S. Bank with a U.S. billing address. We value our international customers and hope to make Kindle available internationally in the future.
To reach Kindle Support via phone or e-mail, please click the button on any Kindle Support page. Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you.
Our live customer service associates are available from 6 a.m. to 10 p.m. Pacific Time, seven days a week. You can also reach us by calling one of these numbers: Inside the United States: 1-866-321-8851; Outside the United States: 1-206-266-0927.
| ||
| ||
| ||
| ||