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Amazon Fire TV - 1st Generation

4.2 4.2 out of 5 stars 32,798 ratings

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  • Amazon Fire TV is a tiny box you connect to your HDTV. It's the easiest way to enjoy over 250,000 TV episodes and movies on Netflix, Amazon Instant Video, and HBO NOW, plus games, music, and more.
  • With voice search, simply say the name of what you want to watch and start enjoying in seconds
  • 2 GB of memory, dedicated GPU, 1080p HD video, Dolby Audio surround sound, and Android-based Fire OS
  • Fast quad-core processor and expandable USB storage for playing best-selling games like Minecraft, Game of Thrones, Crossy Roads, and more
  • No more waiting for your movies and shows to buffer, ASAP learns what movies and shows you like so they start instantly
  • Fire TV lets you fling your favorite apps to your TV to free up your small screen for other uses. Or mirror your phone or tablet to your TV.
  • Amazon Prime customers get unlimited access to popular movies and TV shows with Prime Instant Video, including The HBO Collection and original shows like Transparent, plus Prime Music
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Technical Details

Technical details

Size

4.5” x 4.5” x 0.7” (115 mm x 115 mm x 17.5 mm)

Weight

9.9 oz (281 grams)

SOC Platform

Qualcomm Snapdragon 8064

Processor

Qualcomm Krait 300, quad-core to 1.7 Ghz

GPU

Qualcomm Adreno 320

Storage

8 GB internal

Memory

2 GB LPDDR2 @ 533 MHZ

Wi-Fi Connectivity

Dual-band, dual-antenna Wi-Fi (MIMO) for faster streaming and fewer dropped connections than standard Wi-Fi. Supports 802.11a/b/g/n Wi-Fi networks.

Bluetooth

Bluetooth 3.0 with support for the following profiles: HID, SPP

Cloud Storage

Free cloud storage for all Amazon content

Ports

5.5 mm DC Jack
Type A HDMI 1.4b output, w/HDCP
Optical Audio (TOSLINK)
10/100 Ethernet
USB 2.0 Type A

Audio

Support for Dolby Audio, 5.1 surround sound, 2ch stereo and HDMI audio pass through up to 7.1

Content Formats Supported

Video: H.263, H.264, MPEG4-SP, VC1
Audio: AAC, AC-3, E-AC-3, HE-A, PCM, MP3
Photo: JPG, PNG

Output Resolution Supported

720p and 1080p up to 60fps

System Requirements

High-definition television, HDMI cable

TV Compatibility

Compatible with high-definition TVs with HDMI capable of 1080p or 720p at 60/50Hz, including popular HDCP-compatible models from these manufacturers: Hitachi, JVC, LG, Mitsubishi, NEC, Panasonic, Philips, Pioneer, Samsung, Sharp, Sony, Toshiba, Vizio, Westinghouse

Warranty and Service

1-year Limited Warranty and service included. Use of Fire TV is subject to the terms found here.

Regional Support

Certain services may not be available outside the U.S.

Closed Captioning

Watch videos and TV shows with closed captioning displayed. Captions are not available for all content.

Included in the Box

Amazon Fire TV
Amazon Fire TV Voice Remote
2 AAA batteries
Power Adapter
Quick Start Guide

Technical Details

Size

1.5” x 5.5” x .6”(38.3 mm x 139.9 mm x 16.1 mm)

Weight

68 grams or 0.15 lbs with batteries (45.5 grams or 0.10 lbs without batteries)

Batteries

2 AAA (included)

Bluetooth

Bluetooth 2.1 + EDR with support for the following profiles: HID, SPP

Voice Search

Dual digital microphones with noise suppression technology integrated

Buttons

Voice, 5-way directional, back, home, menu, rewind, play/pause, fast forward

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Top Brand: Amazon

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Customer reviews

4.2 out of 5 stars
4.2 out of 5
32,798 global ratings

Customers say

Customers like the performance, ease of use, responsiveness, and voice search of the digital device. They mention that it does the job well, is highly intuitive, and has a polished user interface. They are also impressed with the speed and response with load times, and streaming is fast. Customers are also happy with picture quality, and media support.

AI-generated from the text of customer reviews

9,484 customers mention7,945 positive1,539 negative

Customers like the performance of the digital device. They say it's fast, looks great, and does the job well. Some mention that it'll run great for years, is a very capable device, and comparable to a Roku in most ways. The gaming controller works well, and there's no lag while playing the game. The Amazon app works great on there, and it'd be easy to buy and watch content easily. Overall, most are happy with the performance and functionality of the product.

"...One can only be disappointed by this small and powerful little USB stick if they have not properly managed their expectations...." Read more

"...The FireTV also has a more powerful CPU and more memory under the hood than it's competitors...." Read more

"...Just know that this is a very capable device and while you may not really need all that beef inside the box that at one point the Android update may..." Read more

"...The Fire TV boxes are compelling because of the extra power/performance inside, presence of Optical SPDIF output for audio passthru to receiver for..." Read more

9,234 customers mention7,986 positive1,248 negative

Customers like the ease of use of the digital device. They mention that it has a highly intuitive and polished user interface. They also say that the menu is better organized and more user friendly than Playstation, Wii, XBox, or any of their other devices. They say that finding troubleshooting answers to anything is easy, and that the interface is considerably better than that of some other media boxes. They like that the Fire TV is fast navigating through the menus.

"...software developers for customizing Android OS for making it extremely user friendly while still keeping it open for tweakers to side-load..." Read more

"...the way it is if you are committed to Apple, as it also has a highly intuitive and polished user interface as well as a number of desirable content..." Read more

"...let's us watch TV and On Demand anywhere we have a Roku with a nice user interface, Amazon please solicit Time Warner to release a similar app for..." Read more

"...I was immediately impressed with the usability of the interface, remote function, and quality of design and execution...." Read more

4,222 customers mention3,594 positive628 negative

Customers are impressed with the speed and response with load times. They say the Fire TV is speedy, instantaneous when viewing content from Amazon and other apps, and streams content quickly. They also mention that the UI performance is super-snappy and that it loads up pretty quick. Overall, customers are satisfied with the responsiveness and helpfulness of the product.

"...Everything is `snappy fast' and instantaneous when viewing content from Amazon and other apps...." Read more

"...The extra-short response time, coupled with HD upscaling and Internet connection make this a wonderful choice for the price...." Read more

"...2. Better overall hardware specs and super-snappy UI performance.3. Pre-downloading content the FireTV predicts you'll watch.4...." Read more

"...I used Plex mostly and was impressed with the speed and response with load times...3D films worked as well via Plex...." Read more

4,106 customers mention3,352 positive754 negative

Customers like the voice search feature of the digital device. They say it works perfectly, is fast, and accurate. They also say the voice recognition software is amazing and brings them to exactly what they were looking for. Some customers even program in a voice search key.

"...The voice search capability is by far the best I have seen in any platform till date and I must admit it works extremely well for searching Amazon..." Read more

"...62; Voice Search works PERFECTLY and allows you to say a word, name, genre, title, director. Anything...." Read more

"...I was very impressed both times. In the FireTV there was an option to request a phone call. Seconds later my phone rang and I was talking to a human...." Read more

"...4. Voice search is very well done. It took me a couple of attempts to learn to search after pressing the button and then hearing the "beep" to talk...." Read more

2,678 customers mention2,431 positive247 negative

Customers are satisfied with the picture quality of the digital device. They mention that the graphics are darn good, the video output is absolutely gorgeous, and the image quality is excellent. They also appreciate the user-friendly design and the 1080p crystal clear resolution.

"...programming delivering a product that is 'user friendly' and very well presented & executed - Bravo! Bravo! Bravo!..." Read more

"...The extra-short response time, coupled with HD upscaling and Internet connection make this a wonderful choice for the price...." Read more

"...skip past any preview and credits and pre-downloading starts to look really slick...." Read more

"...first glance the sleek user interface sort of glows with it's subtle minimalist design and invites you to play with it, the remote immediately kind..." Read more

2,252 customers mention1,975 positive277 negative

Customers like the media support of the digital device. They mention it's a great streaming device, making the streaming media experience a joy to use. They say it'll stream your own content, and that it has made streaming significantly easier with an ultra-fast box and voice search. Customers also say it is an excellent media player, and has great access to Amazon Instant Video. They also appreciate the video playback quality, which is outstanding.

"...the best that one can get in any platform making this streaming media experience a joy to use...." Read more

"...has been optimized for Chromecast and is a far, far better YouTube viewing experience than watching them any other way. All for $35...." Read more

"...doing well, I like Amazon's Fire TV for being a well designed, capable streamer with some nice extra capabilities but I also like and I've been..." Read more

"...The Fire TV picked up the signal easily, and streaming is seamless. It could be the dual antennas...." Read more

3,029 customers mention2,011 positive1,018 negative

Customers are mixed about the quality of the digital device. Some mention they are pleased with the quality, stating it is an amazing piece of hardware and extremely clever software. They also say it has a really solid design and quality controllers. However, others say that it feels a bit flimsy, isn't stable, and the constant buffering is unbearable.

"...Kudos to the engineers and developers on this amazing piece of hardware & extremely clever software programming delivering a product that is 'user..." Read more

"...The picture is immaculate. The quality, undeniable...." Read more

"...Next, the FireTV has no VUDU app. I have no statistics on how popular the VUDU app/service is, but it seems quite ubiquitous for video rentals...." Read more

"...This was truly one of the most quality Android devices I've ever owned, hands down...." Read more

2,221 customers mention910 positive1,311 negative

Customers are mixed about the apps. Some mention that Fire TV has apps for the most popular services, and the apps launch pretty fast. They also say that they have added more apps and accessibility. However, some customers feel that it doesn't have many apps or many games.

"...A one star review because one app is missing?..." Read more

"...engineers and developers on this amazing piece of hardware & extremely clever software programming delivering a product that is 'user friendly' and..." Read more

"...app performance wise...one quick example is that some content simply fails on the Roku 3 app--try watching Britney Spears's Work B**CH..." Read more

"...The app LOOKS like official (same interface as on my Roku and Playstation 3), and is even listed on Amazon's FireTV page as though it's an official..." Read more

Reviewed after a thorough hands on, I'm Happy with it... (Updated 5/21)
4 Stars
Reviewed after a thorough hands on, I'm Happy with it... (Updated 5/21)
Feel Free to check out My unboxing and overview of the Fire TV!**UPDATE 1: Quick update about surround sound**The Fire Box Seems to default to Stereo, you need to go into settings and turn on "Dolby Digital Plus." This can be found under the settings heading, under the far right setting box, then under Audio, you have to choose whether it will be Optical or HDMI. This should solve the no surround sound issues...**UPDATE 2: (5/21/14)** Ok, I've been using the box for a while now, I really like it but I have to admit App development is a ton slower than I'd hoped, the library is growing but not by much yet. A few new games come over and a few streaming apps, but no DLNA apps to speak of yet. This is one of the things I consider to be the weakest point of the Fire TV so far almost 2 months in and no other local media options than plex yet......I am not a vine member (Those folks do excellent reviews, I'm just not that lucky to be Vine yet), nor am I speaking to something I don't own, By that I mean that I paid for it myself and here is my Experience so Far:Is it the best thing ever? No...Is it the worst thing ever? Nope, Not by a long shot...In fact, it's up with the top streaming boxes when you take into account future app development...It's a very good device, comparable to a Roku in most ways, some better some worse (Once apps start getting ported we'll see what happens) but there is plenty of room to make a "FireTV 2" much better in the future...So here's my review:Overall the packaging came in perfect order, it was easy to open, and nothing was missing.Setup was simple, It took a few minutes thanks to a large initial update to download, but otherwise just as easy as setting up a kindle fire.Pros:Android Based (which means many apps coming and the potential to root and gain more featuresAbility to use Apps (Not just having to rely on what's preloaded like to many older TV boxes and Bluray players)Accurate voice search - This one surprised me, It actually worked, Way better than Xbox Voice Commands or Siri, and Better than S Voice...Bluetooth remote (for some this is a con, but I don't want another Wifi device jamming my crowded signal Read on to see why I think this)It's not flashy - Matte Colors and no crazy lightsQuick to load - Just 28 seconds from Plug in to ready to stream (My Roku 3 takes 78 Seconds to do the same)Feels heavy - for the size it really has good heft (Doesn't feel cheap)Only 1 white light on front, It is a bit bright but not a deal breakerDoes Dolby Digital sound Out (DTS, 5.1 Etc) Via Optical or HDMINetflix In HD (Some android based players couldn't do this)Cons:Need to purchase separate gaming remoteNo Headphone jack in remoteLow on apps to start withNo Native DLNA Support (Hopefully Apps will fix that soon)No AC wireless band it has 5Ghz N but not ACCase can pick up fingerprints, but they remove easilyImmediate update after first plug in is big, Almost 900MB so it may take a whileThe power brick is bigger than I was hoping for, if you have a crowded power strip it might be an issuePlex is the only local media app available so far.Voice Search for media only works on Amazon Prime Videos, It will give you options to watch on netflix or Hulu if you go in, but if you want your personal network media you have to go into your app (Plex is the only one currently available) and search manually (Voice search kicks you back out to Amazon Video if you try it.Full Disclosure here I run 2 full HTPC's and a Roku XD and Roku 3 in my house, so my expectations of how this will end up working are very high.To beat out my other devices it has to Play local media (From my HTPC Server), have better functioning Apps than my Roku and be easier to navigate than my HTPC setups are. It also needs to stream flawlessly and with as little buffering as possible (Netflix, Amazon Video, hulu, Etc.)So does it do this? So Close! But not quite...It is faster to stream than my Roku and HTPC when coming from internet sources, and it's faster to play local media (Using the Plex App) But, right now Apps are not yet ported over, for me one of the most important ones is Mediabrowser 3, which powers my main HTPC setups and feeds local media to my Rokus, but Plex works fine, just without parental controls which I want...As far as lack of apps I'm not concerned with this as being android based it is simple for a dev to port them over and given that this will sell excellent regardless of the reviews here there will be thousands of apps coming in the next few weeks/months...My neighborhood is crowded with Wifi signals which makes interference a huge issue for me, the Roku 3 uses "Direct Wifi" to connect it's remote, which means that there is another device that puts out a signal to interfere with your other ones, plus it uses the same channel as your router so you can't even move channels to avoid the extra interference. It may not be much in most cases but in an uber crowded locale like mine it is a definite negative, the FireTV's Bluetooth doesn't seem to cause any wifi interference...Voice Search, I was pleasantly surprised on this, it does in fact work, that being said in the middle of an action scene in 7.1 surround you will be hard pressed to make it hear you, but when navigating the main screens using voice search go me to every move or TV show I tried (Except, Ironically, since they use it as an example, Downton Abbey, It couldn't find "Downtown Alley" LOL!)Roku VS FireTV:Roku has the edge currently with more/better apps, but this may not be the case in the near future when newer/better apps come out, But for pure speed the FireTV blows the Roku away, I'm streaming a movie from Netflix or local media before the Roku (XD or 3) has finished booting... (When both are unplugged and plugged in at the same time)HTPC VS FireTV:HTPC has the Edge, but that's only because we are comparing a Core i7 PC with an Android based device, So honestly there is little competition, BUT The FireTV has Amazon instant Video as an App, On Windows 7 there is no Amazon "App" you can use plus a Hulu App which is no longer supported on PC, so the FireTV wins int hat aspect, but in overall functionality the FireTV isn't a PC and therefore could never really compete, but who wants to has a full PC hooked to every TV in the house?Final thoughts:If you have a Roku XD or 3, you will not get much immediate bump other than speed by upgrading to the FireTV. If you have an older Roku or a WDTV or similar box you will see a noticeable benefit in upgrading to this device.APP Reviews:Plex - The only option for local network content as of this review, Costs 99 Cents, But works well, assuming you can put it on your PC or NAS...Youtube - Works well, easy to link to your personal accountHulu - Easy, Simple, Just like the Kindle appNetflix - Does HD and Surround sound also supports Profiles!Pandora - Works as it should, Easy to navigateAmazon Instant Video - Not exactly an app in the traditional sense, It provides content when you go under the various categories on the home screen...All Apps load Audio and/or Video very quickly...My Rating is 4 Stars:5 Stars for build Quality and OS design overall-.5 Stars for Lack of Apps at Launch-.25 Stars for lack of headset jack in remote-.25 stars for Lack of High Speed AC band WirelessSo 4 Stars Overall, Very good but room for improvement*My star rating may change with Usage over time, it may go up or down depending on how well the device performs*If you haven't yet Check out my Video unboxing and quick overview of the FireTV!Just My Thoughts,AK
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Top reviews from the United States

Reviewed in the United States on April 3, 2014
I am not a casual user of on-demand content and devices. Having tried smart tv's from 3 brands, smart dvd/bluray players, Apple TV, WDTV, HTPC, Chromecast and too many other competing products to mention--for streaming content, before this box you really had two options (for a simple to use box that doesn't require additional items or tweaking):

First is Apple TV which is easy to use (interface) but Apple limits the content you can get greatly (including no Prime Streaming built in) and it lacks a lot in features as well and is slow. The reason for selecting Apple TV is if you have other apple products that unlock features (like Amazon's content).

The second option you could consider was Roku--which really means a Roku 3 box since it is heads and tails better than past Roku boxes in terms of remote and speed. Now Roku stands out with the most content and the most features of any box with the Roku 3. It is for that reason you will see me address the Roku 3 so often in this review.

I have added quick summaries of other options to make sure everyone knows about the other options out there.

WDTV: Are great for streaming your own content but not very user friendly.

Chromecast: Is very cheap at $35 but requires other items to use (no remote included!), is limited to 16 channels according to their own site with other content broadcast via Chrome's browser not at the same quality level. This does allow you to browse the internet on your tv and is amazing for the cost but is more of a niche market than FireTV/Roku/Apple TV. But if you can live with the short comings, it is worth a look at 1/3 the price of these devices.

Smart TVs: Most of these are FINE for occasional use but not nearly as pleasant to use daily like separate boxes. Normally you pay $150-$400+ extra for features that are found in these $100 boxes. I have not found a smart tv that is decent and is also a good value for what you are getting. The advantage is that you can use your TV remote to access the content. (and that is about it!)

HTPC: These are desktop computers or Mac Minis or Android Sticks that you load software on to stream video to your TV. These can add content that no normal streaming box can access, without giving up quality but they are only recommended for something comfortable with technology that doesn't mind fixing the issues that come up from time to time.

Video Game Consoles: Xbox/Playstations can access some of the content that streaming boxes do and have plenty of power to deliver the streams. The downside is the cost (unless you already have one) and the interfaces. These consoles are not designed to stream video exclusively so the interfaces are decent but can be clunky.

(You can use other options but frankly they aren't worth the hassle for the amount of hair pulling you would do.)

Now this Amazon product has changed everything. It might not be the box for you...but honestly there is a good chance that it SHOULD BE. This is a brand new category for Amazon and they got a lot right, but there are a few shortcomings (at least at launch) as well so read all of this to see what those are.

Amazon's Fire TV box

Pros:

+ Nothing else is this fast. While Roku 3 impressed the world, this raises the bar dramatically. With a quad core processor and 4 times the memory of any other streaming product, it speeds through menus, boots quicker, starts videos quicker and honestly has the muscle to not struggle with higher end resolutions and surround sound like other boxes can do at times. The best way I can explain it, you will have extra hours at the end of the year because this box is THAT much faster.

+ Voice search is amazing. It really works. Less using a four directional keypad to enter in titles is a real time saver and makes you wonder why this wasn't done before but it is only for Amazon content and VEVO (music videos) (at least for now). You can not use the voice search with Netflix for example.

+ Ready for gaming, well at least once you spend another $40. The $40 gaming controller feels a bit pricy for this type of gaming and really should be $25 or less in my opinion. That being said, this box has real games you would actually want to play instead of a VERY limited selection on Roku 3 but it is not a "REAL" console at $100 and honestly shouldn't be compared to them.

+ Better image quality? I know you are thinking I am imagining things or have changed my setup but both myself and my wife have noticed that generally (in different apps) the video is slightly sharper and clearer. We are using the exact same tv, settings, even the same HDMI cable that we used with the Roku 3 until we switched it for the Fire TV box. We have noticed that especially on poor quality feeds that the image quality is noticeably better than under the same feeds with Roku 3. Now I don't know if there is better graphic chips or if the bigger processor can do more tweaking while streaming but it seems to be something. As image quality is a huge deal for most folks (and normally us streamers have to suffer with "decent" quality) this is certainly worth noting. So far we have noticed this under Netflix, VEVO and Plex.

Cons:

- It lacks soul. Yes, soul. The Fire TV box and remote are built like a dvd player or appliance--cold, fast, efficient. Unlike Roku 3 where the box seems to have a bit of the personally of TiVo--it feels warmer, more inviting. Everything about this box is business like, including the interface and the lack of options to change it.

- The interface is more than merely "cold". It is simply less flashy/pretty than the Roku 3 interface. While fast, I am less tempted to wander around like I do on Roku 3. It seems like they are being pretty dependent on the voice search function which is great but it leaves you missing out on the random items you find along the way with the Roku 3 interface. I will update this more upon extended use.

- The voice search only works for Amazon's own content (and VEVO) and not most 3rd party channels like Netflix.

- The remote is not ready for gaming use, compared to the Roku 3 remote with gaming buttons when you turn the remote sideways and more sensors for detecting movements/motion.

- Another feature about the remote I don't care for is the use of Bluetooth instead of WIFI. Roku used to use Bluetooth on their former high end box but instead replaced it with wifi to increase battery life and to add the headphone jack in the remote. It will likely take a few weeks of use to report battery life but this has me concerned.

- No headphone jack function like Roku 3. Now to be honest, if you use that on the Roku 3 it can be a battery drain but it is a cool feature.

- Missing some popular channels at launch. There is no M-Go and no Vudu. In addition, the channel count is much less than Roku's at launch. (UPDATE: They now have HBO GO!)

- Channels operate differently on FireTV than the do on Roku 3. See my notes below for more information.

Overall:

This Fire TV box took so much from other company's products with only a few missing items. They focused on delivering smooth, fast performance with less frills than Roku 3 for the same price. While there are missing channels and features, the biggest failure for me PERSONALLY is the cost of the gaming controller. Without it, this box isn't ready for gaming but adding 40% more for the ability to try out the functionality seems pretty steep. Had Amazon included it with every Fire TV box, they would have sold a lot more games and had everyone calling the Roku 3 a poor value.

If you do not have any streaming box yet, I would HIGHLY recommend this box over every other product on the market right now. I don't make this endorsement lightly. I currently own 3 Roku 3 boxes because I liked them so much, until I used this Fire TV box. This box means Roku will have to really work on improving their product for Roku 4 or they will lose the high end market. (An update, my wife officially asked to replace the Roku 3 boxes with more Fire TV boxes tonight. Yes, these things are that good folks!)

If you have a Roku 3 box, really look at the missing channels and features--are they something you could give up for faster performance? (Also look at my notes on the features of the various common apps.) If the answer is yes, then grab one of these and try it. If no, wait to see if Amazon adds features/channels. At the very least, consider an Fire TV box for your next box.

I do not personally recommend Apple TV as they are still too slow and lack too many features and functions. Apple keeps promising something amazing but delivering minor improvements.

If you are on a budget and have an Android based tablet, consider Chromecast. It is a good value for the price but you do give up features and content to save on the cost compared to Roku 3 & Fire TV.

I am giving this box a 4.8 rating, compared to a 4.2 for Roku 3.

I will update this review regularly for a while, so check back for more information! Also if you have questions or comments, please feel free to ask them in the comments section. Either myself or other helpful people will do our best to respond to them.

UPDATE 1:

Based on comments, I wanted to add a few points.

Regarding comments that I received the item free or are paid by Amazon to write this review, etc.

I paid the full list price and local sales tax for this box (grrr). Nothing was provided to me nor was I paid anything to write about this device. I do not work for Amazon, I own my own company. For this item, I am just a customer. In fact, I didn't expect to even purchase a Fire TV prior to it being announced because I figured it would only deal with Amazon's own content which I feel is much weaker than Netflix. In fact, I have talked two different family members into getting Netflix over Amazon's Prime Streaming service in the past month alone.

HBO Go:
See below, but it is now supported!!!

UPDATE 2:

CHANNELS:
It needs to be said that some channels require cable/satellite subscriptions (to those channels) like HBO Go, Showtime, ESPN, etc. Even if you have HBO, it does not mean that your provider allows the HBO Go, so look into that before purchasing any box with that in mind. I do like the Bloomberg TV (not available on Roku 3) App which actually features a LIVE TV feature.

NETFLIX APP: Is the "older" style with the tall covers (like VHS boxes) instead of the "new" Netflix interface that uses short wide covers (like on Roku 3). Netflix has said they are moving everything to the new software but the Fire TV box doesn't have it yet. That makes comparing performance harder from Roku 3 to Fire TV. On my ISP provider Comcast (Netflix recently agreed to pay Comcast so they have faster streams to customers) I do not see a HUGE improvement in performance in buffing like you see on other channels. What it does seem to do is start in better quality and/or speed the improvement in quality. My guess is that the Netflix app needs to be tweaked to maximize the performance of this hardware. One positive with the FireTV app is that it plays the entire TV episode BEFORE switching to a small window with the countdown starting for the next episode. I can't tell you how many times I had to click, click, click and click just to see the end of an episode under Roku 3.

Also, the FireTV Netflix app has two features that were removed from the updated Roku app. Before going into a TV show, FireTV tells you how many total episodes that Netflix has. On the Roku it shows you the number of seasons instead. I personally prefer the number of episodes but clearly that is a personal preference. Another point worth mentioning is that the FireTV Netflix App shows you how many items you have in your list and what item number you are on. That information is missing from the Roku 3 Netflix app.

AMAZON PRIME CONTENT: Does not loop--a "feature" they should add (and likely will). This means once you get to the end, it just stops instead of keeping going.

VOICE SEARCH:
Voice search DOES cover some 3rd party content, despite everyone reporting it works on Amazon's content only. I have repeated confirmed it supports the VEVO app and will find music videos in that app. That may mean that other 3rd party apps are covered as well, or certainly might be able to be in the future. If you search for something that has PRIME content and VEVO content, it will default to the option with the most options. To switch to the other, simply arrow up and either left or right to see the music videos or PRIME search results.

OPTICAL OUT:
I noticed this box featured an optical out port but normally run everything through my LG TV (via HDMI) and then use an optical out to my receiver (so I never have to change the receiver's settings) so I wasn't excited about this addition to the Fire TV box over my Roku 3 boxes. I stand corrected. I decided to run my audio via the optical cable into the receiver directly from this Fire TV box (something that I can not do with Roku 3) and it fixed all random lip-sync issues I have from time to time on the Roku 3 box (and the same with the HDMI output on this box).

Now I know this is not a typical setup for many people but I do know that tons of people have lip-sync issues with HDMI connections so being able to bypass the HDMI minefield is much more important than I expected.

VEVO APP:
This app works better than the Roku 3 app performance wise...one quick example is that some content simply fails on the Roku 3 app--try watching Britney Spears's Work B**CH (don't make fun of me!). Vevo can play this video fine on YouTube and on the Fire TV app but struggles on Roku 3's app. SOME of VEVO's content is also available via VOICE SEARCH too.

REMOTE:
I do miss the jump back button on the remote that Roku 3 features. It is a tiny thing but it once you are used to jumping back to see that painting in the background or catch that line that you didn't hear because the phone rang, or someone was talking, you feel lost without it. UPDATE! They did include this feature but hid it abit. You simply double click the reward button to skip back. I haven't seen anyone else mention this tip so you saw it here first people!

I do like that the "enter" button is back in the center of the directional keys. This is the way it used to be on Roku boxes before someone at Roku decided to move it below the directional keys, so you have to move your thumb oddly to press it.

MULTITASKING:
What multitasking you ask? Since you haven't seen this advertised or mentioned elsewhere, I can understand your confusion but try this: Load a Pandora stream...then click on the HOME button and browse for movies/tv you want to watch. As long as you are in the Home/Amazon Prime content, you can browse WHILE Pandora continues playing. Now Pandora dies when you enter another APP like Netflix but it shows you that Multitasking is built into the operating system and may be utilized in future features. (Again, this TIP is only found here!)

Another update: This tip also works when browsing PLEX content before you play something. So even when utilizing a 3rd party app, it can keep going. When it changes to a new song, a small window pops up on the lower right hand side of the screen to tell you know the new song title and artist.

PLEX APP:
Compared to the Roku app, PLEX for FireTV is totally different. There are some cool features, like the backgrounds, the screensaver using your photos and the MUCH faster menuing (night and day from Roku 3) but I do miss the channels not requiring a couple clicks to switch to ONLINE to see. I do miss that clicking the play button doesn't play a clip, instead you select it (click) and then play it (second click).

SCREENSAVER:
FireTV has a screensaver that is honestly pretty cool in my opinion. I am not saying you can't do this with other boxes but no other box comes set up to display random photos (and includes a decent amount of beautiful photos as well.) This functionality covers 3rd party apps like Netflix and Plex too so you have a seamless slideshow no matter what you are using when it starts. This is the sort of thing you see on PCs not streaming boxes and it is a nice touch.

GAME CHANGING:
Many commenters have argued that this device is not gaming changing and many have rating my review not helpful because of that title.

I said "Nothing else is this fast" to which one commenter said, "Nobody cares how fast an streaming box is. That's not a game changer"

Actually using it you will see what I mean. This is the first time a company has put so much $$ into creating a very solidly made hardware device. Like a fast computer (which this basically is), it will depend on software that is written for it to fully show off its abilities.

When AMD created their first processor that competed directly with Intel's higher end processors, it was a game changer, correct?, because it changed the landscape of personal computers forever, lowered pricing, etc.

People will look back in 5 years at this moment and say Amazon's FireTV changed how consumer streaming video boxes were made (instead of barely enough processing power to stream, they became able to compete with HTPCs and Mac Minis). This is the beginning of a new generation of streaming boxes.

I said "Voice search is amazing." and they said "Not unique, by any means. My xbox, ps3, tablets, all have this, and all work amazingly."

Find one person who owns this that doesn't say this voice search works better than anything from Google, Apple or Microsoft. The fact that little old Amazon could out deliver those tech giants is SHOCKING. The fact this works via a tiny remote makes it very easy to get use to. There is no other product in this price range that does this and no other streaming box even offers it at any cost.

I said "Ready for gaming, well at least once you spend another $40" to which they said: "And stick to basic android games. No thanks. I have a REAL console (or a couple of them) that can play REAL games..."

This isn't meant to compete with more expensive game consoles. It is meant to bring gaming to streaming boxes, just like tablets/cellphones have brought gaming to millions. They have not replaced gaming consoles (and likely never will) just like this box will not have you ditch your gaming console either but instead it opens you up to tons of games you CAN'T play on that same console. Just imagine all the cheap under $5/free games you can enjoy on your FireTV box. As I said above in my main review, I think Amazon really should have thrown in the controller to really get peopling playing the games but I can understand why they needed to limit their losses.

Again, this is a best in class hardware device with real gaming and the best voice search on any tech device (and the only one for a streaming video box). Every future streaming box will be measured against this one. Tell me how that isn't game changing?

Please understand that everyone has different priorities and requirements so no one box is going to be perfect for everyone. I am attempting to do my best to address most of the many options and provide a decently balanced opinion of them.

UPDATE 3:

While I don't have time to read and answer every question these days, many helpful people are helping and I wanted to thank them.

Here are a few big recent changes:

HBO GO:
There is now an Fire TV app for this very desired service. I don't subsribe to HBO so I can't test the app yet but coming in April of 2015 you should be able to get HBO GO access without having the cable channel--a huge bonus to those cord cutters like me. Depending on cost, I might subscribe but I am not sure that it will be worth $10 or more to our household so we will have to wait on that one.

Amazon Music:
This launched after I wrote my first review. It currently allows you to play any songs you have digitally purchased from Amazon and most of them have lyrics that help create a near karaoke experience.
When that launched they still didn't have support for Amazon Prime free music but that has been added as well so now you can listen to commercial free, unedited music as part of your Prime service. You can select the actual songs unlike most free streaming services and you can skip or go back to any song you want--as much as you want.

Netflix:
This app has been updated to match the Roku 3 app. That is both good and bad. (I actually liked the "older" app style better but it is a personal opinion)
With the change of app, you now can listen to Pandora or other music like Prime while browsing netflix. (Can't do that on any other box).

Overall software:
They keep pushing minor updates regularly.

Competitors:

Fire TV Stick:
See my review below. And if it is helpful, please click on that button as it is getting buried right now so no one sees it. (Sad face)
http://www.amazon.com/review/R2W2X683AHAXUS/
Basically it is the best value around if you are on a budget unless you need the ability to surf the web on your TV like a Chromecast stick.

Everyone else has been sitting on their hands. There has been no substantial response to the Fire TV box or Fire TV stick that I know of. I have seen lots of discounts on Roku 3 like I predicted and some discounts on Fire TV box as well.

I expect we will start seeing some new products soon but I am a bit surprised that no one released a real challenger for the holiday season.

Hopefully this review has been helpful to you. If so, please let me know by clicking the button below. Remember you don't have to agree with everything I said to think it was helpful! ;)
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Reviewed in the United States on June 4, 2015
I love the fire TV with Amazon Prime. I have no idea how it works without Prime, but I honestly cannot see life without Prime anymore so for me that is not an issue.

I am a bit of a streaming connoisseur, and the Fire TV is in a class by itself. I've tried everything (Chromecast, Roku, Apple TV as well as streaming from several video players) and nothing comes close to the performance or control offered by the Fire TV. For me if something takes 30 seconds to come up—I’m on to something else.

I have a reasonably good network connection (30MB) and have never had a single stutter or lag. I have heard that the Fire TV is actually anticipating what you want to watch and start pre-caching it--something that absolutely seems to be happening and is greatly appreciated.

Installation: Very easy as Amazon is smart enough to know that I ordered a Fire TV to ship to my house so it comes pre-configured to be attached to my account so no trying to put in a complex password through point and click—it’s super easy. It takes tremendous patience to put an iTunes account code into an apple TV—something that is a non-event with the Fire. Of course, I wondered what it would be like if I ordered it for me to give to someone else—but since I haven’t done that—I cannot comment.

it’s worth noting that Amazon refurbished worked the same way—it came preconfigured with my account just like the standard one.

New Vs refurbished: the only difference I could see between the new one I purchased and the refurbished one I purchased was the price. Both were pristine and worked perfectly.

The remote is fantastic as is the control it gives you when watching TV. I love the ability to skip 10 seconds forward or 10 seconds backward as things are going. Things dragging as the director is artfully panning the landscape with a long / boring / establishing shot--SKIP IT! Credits or "Previously on..." in the middle of a binge session--SKIP IT! I got to the point where I know the shows I'm watching and how long they run their credits or intros and I know 3 skips for this one, 5 for this one--no other streaming remote offers this and it is a huge benefit to “keeping in the binge zone”.

The free iPhone Fire TV Remote app is a good substitute for the remote performing all functions (including voice) and can easily be used in a pinch for when the remote disappears when it inevitably does. Of course because it is a touch screen app that you need to unlock your phone, find the app, run it, etc. it’s not the same as the tactile feedback you get on the remote—so don’t lose it!

With a broken leg, I ended up watching all 5 seasons of "The Wire" in 2 weeks (though I must say I ended up having very weird dreams)— loving every minute of it. The fact that prime doesn't have commercials, is queueing up the next episode the moment the end credits start and I can skip the boring parts or opening credits with a few clicks means that I end up watching shows with the remote in hand as I enjoy the control.

The processor is very fast and I can easily bounce between menus without lag or delay. In my experience no other streaming box performs as well: Apple TV, Chromecast, Roku, Samsung TV, Dune HD, Oppo—they are all sluggish apps that are unusable—and this thing just flies.

When HBO recently made their deal with Apple to give Apple TV an exclusive month subscription for HBO Go, I immediately downloaded it on my apple TV and subscribed (many of the HBO shows I love but not enough to subscribe to the cable version of it) The interface was so frustrating, the quality was so poor, and the control was so bad--that I have essentially abandoned it (note to self: Cancel it). I know Fire TV will implement it as an app, eventually, but I hope the experience is patterned after the awesome Amazon one and not just a port of the Apple TV one because it is almost unusable. Sub Titles? You can find it with enough digging--but they are virtually unusable.

Speaking of HBO, Fire TV does have an HBO app, but it is the old app that requires you to already subscribe to HBO on cable—it isn’t the new HBO go that runs on apple TV.

Subtitles: the subtitle function is very easy on amazon prime. Also, once you turn it on—it stays on from show to show so you don’t have to constantly add it if you are in a household or situation where you want subtitles.

IMDB credit integration: nothing short of amazing. Very clean, very fast, and very informative. This is a huge feature of fire TV and no one comes close to this. Seemed like a gimmick at first, but I actually find it quite useful. It actually goes scene by scene and lists the actors and songs that are currently in the scene playing. You can then pop them up and see other shows they were in—a really great feature that also helps you decide if you want to watch or not.

Voice Integration: is another awesome feature that I didn't know I needed until I have it. Works flawlessly every time and sets a new bar for others to try to measure up.

VS. Roku - The interface and speed of Roku was so bad that it lasted all of 5 days in my house and that's just because I was lazy.

VS. Apple TV - The apple remote is just lame and you don't realize just how lame until you've used the Fire remote for a while and try to go back and pointing at a keyboard 1 letter at a time again? Please! I give up with the Apple TV and there is no need with the fire because you can just talk. With so much prime content, the Fire TV is head and shoulders above the offering at this point by apple. Also, with apple TV the navigation is slow and sluggish and I find myself hitting the wrong thing so many times, I have to keep backing up. A really good indicator is that I can buzz all over the Fire TV without so much as glancing at the remote—-something I can’t seem to do on other remotes. My usage of the apple TV has dropped down to being used only when I want to play things off of my iPhone. Apple TV (and especially HBO GO on apple TV) stutters frequently and eventually made me turn it off completely.

VS. Chromecast - I admit I’m a bit of an apple snob, so I have a hard time with anything google off the bat. But it is slow, poorly organized and I just find it not very well thought out. Like many things Google (aside from Search) to me it is a rushed, 80% solution. I have it in a conference room in case visitors need to connect to it to present—but it goes virtually unused. I did try streaming content and it was slow to start and stuttered. Not a great purchase.

VS. IPad or Kindle Fire - Obviously the iPad is more portable, so if that is what you need—then iPad or Kindle fire is a no brainer. But if I would compare trying to watch on the iPad to watching with the Fire TV—it is a very different experience. If people think “I have prime on my iPad or Kindle Fire so I don’t need a Fire TV” I think they are wrong. If you enjoy the content on your iPad or Kindle fire and are watching it but you also have an HD TV—then don’t even think about it—get a fire TV as the user experience is that much better for less than $100 you cannot go wrong.

Vs. Built In TV Prime Integration - I actually already had a fire TV when I purchased a new Samsung TV for the bedroom that had built in prime as an app and I used it for all of a few months before breaking down and ordering another (refurbished) fire TV. It is just too slow and limited compared to the Fire TV and dealing with the TV’s remote to navigate the beyond sluggish menus was an exercise in extreme frustration not to mention that it takes 30 seconds to start up on the TV and is instant on the Fire.

Made for Amazon Content: I found that the amazon shows are actually quite good. The boys love Gortimer and can’t wait for new episodes. In fact, the boys have all but abandoned traditional TV (they are 10 & 12). For any kids shows they watch Fire TV or their Kindle Fire and for most everything else—it’s Youtube—they just don’t have the patience for traditional TV anymore.

What would I change? On the Device? Not much. Maybe the remote could be sturdier (feels a bit flimsy) Most of what I would change is with Prime itself. When I see a show I want to watch (The Wire, 24, Suits, Warehouse 13, etc) and they have many seasons included in Prime that I can watch for free—I’m in heaven. Such a great feeling to see 5 seasons waiting for you that are commercial free, HD quality) But, when I get to a show that wants to change $2 a show? Forget it. My son wanted to watch Mythology documentaries. Easy: pick up the remote and say “Greek Mythology” and you get a list of titles. Then step through each one only for it to be: 2.99 or 4.99 even for things that obviously look old, in SD format, with no previews, nothing. For me, they might as well be $1,000 as I’m never going to buy them.

Give me “Prime Plus”, “Prime-ist”, “Optimus Prime”, “Primate” or “All you can eat Prime” for $10 a month and I’m there in a heart beat. Or even give me a “Prime Only” setting where I don’t see any of that other crap when I search (maybe it’s there but I haven’t looked) or in the “customers also watched” section and it would be on full time in my house. All I care about is prime content.

Don’t think you are tempting me by showing me things that are a waste of money you are wasting my time. Only the star’s family is going to waste money @ $3 an episode so don’t waste my cycles showing me things you aren’t wanting to give me for free.

In conclusion, my two amazon Fire TVs are a must have and played every day. I highly recommend this product and I think my above enthusiasm speaks for itself.
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