JavaScript disabled. Please enable JavaScript to use My News, My Clippings, My Comments and user settings.

If you have trouble accessing our login form below, you can go to our login page.

If you have trouble accessing our login form below, you can go to our login page.

Ten thousand Australians face web blackout

Researchers found that 11-year-olds who clocked up several hours in front of a screen each day scored worse on questionnaires designed to measure psychological health.

Researchers found that 11-year-olds who clocked up several hours in front of a screen each day scored worse on questionnaires designed to measure psychological health.

Ten thousand Australian internet users are among four million worldwide who face a total internet blackout from July 9 thanks to a malicious piece of software that infected their computers without their knowledge.

That is the warning to Australian internet users from the Australian Communications and Media Authority, which today issued a statement appealing to internet users to check if they were infected.

The communications regulator, together with other government agencies, has set up the website dns-ok.gov.au for web users to check their computer for the malicious software and remove it if necessary.

The web blackout from July 9 will be enforced by the US Federal Bureau of Investigation (FBI), which is shutting down a number of web servers through which infected users' web request traffic has been travelling. It's shutting them down following an investigation into a sophisticated internet fraud ring which used the servers to manipulate people's web browsing.

The malicious software, or malware, changes a user's Domain Name System (DNS) settings on their computer, diverting all web requests through servers the FBI seized in November but has been temporarily maintaining to ensure internet services were not disrupted. This maintenance will finish on July 9, meaning computers still infected will face internet troubles.

"It is likely that users infected ... will be unable to connect to the internet when the temporary DNS solution is switched off," the dns-ok.gov.au website states.

Bruce Matthews, manager of the ACMA's e-Security division, said since November last year the watchdog had seen more than 10,000 Australian internet users infected with the "DNSChanger" malware.

Mr Matthews said that the ACMA worked with Australian internet service providers to try and reduce the number of infected users since it knew about the malware but said the number had only been reduced by a few thousand since November.

He said the way in which users were most commonly infected by the malware included opening malicious attachments in emails and visiting suspect websites through links included in an email.

Paul Ducklin, of security firm Sophos in Australia, said users may have been infected by the malware in the past and removed it but could still face issues on July 9 if they didn't change their DNS settings.

"So it's important to remember that even if your anti-virus gives you a clean bill of health about malware infection, you might nevertheless still be affected by a lingering side-effect of the malware," he said.

twitter This reporter is on Facebook: /bengrubb

53 comments

  • Ironically, people who's PC's are infected are unlikely to have the basic computer skill set to remedy this issue because it was their lack of basic internet security nous landed them in this unfortunate dilemma.

    Commenter
    Jessica
    Location
    Mosman
    Date and time
    March 29, 2012, 2:30PM
    • @ Jessica.

      Still no excuse. If you're going to connect to the Internet you need to put up the basic software to protect your computer. (Mac's *or* PC's - just in case certain fan boys decide to let rip and say "We don't get viruses.")

      Antivirus, Firewall and Anti-Malware - and also consistent auto-updates to your Operating System are all key. And there are decent and free examples that come to mind; namely AVAST Antivirus, Malwarebytes and the in-build Windows Firewall, whilst basic, is decent enough if the OS is kept up to date. (Failing that, Zone Alarm.)

      If you don't know how to do this - find or hire someone who does. Aside from it being irresponsible to not do so, you're placing your own data at risk.

      Whilst one may not know how to do the "basics" that doesn't entitle them to shut their eyes and not organise to get it done some other way.

      Commenter
      Reality Check
      Date and time
      March 29, 2012, 2:53PM
    • @RC but we don't get virus' :-)

      seriously, I do run OS/X at home, but I do also run Antivirus on the system as well (Better safe than ID frauded)

      Commenter
      RooBoy
      Location
      Melbourne
      Date and time
      March 29, 2012, 3:27PM
    • @ Reality Check. You're a busy little bee aren't you? Work on the Helpdesk? The best AV for Windows is Microsoft's own "Security Essentials" which you left out.

      Frankly I am somewhat jaded when it comes to this stuff having to deal with Bots day in day out. Having said that you're not going to get people to comply with basic security practices by ranting and raving and shaming.

      And I am not an OSX "fan boy" but for all intents and purposes OSX is malware free compared to Windows apart from say iTunes.

      Commenter
      Pfft
      Location
      In ur DNS
      Date and time
      March 29, 2012, 3:42PM
    • Sorry to burst your rant bubble but my mother is an avid internet user (mainly just checking email and eBay) but she doesn't have a clue how to install or update software.

      Furthermore, whenever she is asked by Windows or other software to check for updates or run scans she panics and thinks it's a virus trying to trick her. My point being, the skills and knowledge we take for granted can't be assumed or expected in others.

      Commenter
      Jessica
      Location
      Mosman
      Date and time
      March 29, 2012, 3:44PM
    • @Reality Check, I don't quite agree with "Still no excuse. If you're going to connect to the Internet you need to put up the basic software to protect your computer." While I agree personal responsibility is key, we can't expect people to be computer literate any more than we expect them to fully maintain their car on their own. Many people are forced to own and use a computer who simply don't have the time or nous to combat ever increasingly devious people out there. At nest they'll simply install an anti-virus system that came on their new computer and leave it at that.

      Commenter
      Wayfarer
      Location
      Sydney
      Date and time
      March 29, 2012, 3:44PM
    • The best anti virus software is a free download on the internet & up-dates automatically but you still have to run scans every now & then.

      Microsofts Security essentials for windows 7 runs smoothly I can recommend it & AVG Free is one I've used in the past but it did have functional issues with Windows 7 early on.

      Don't pay $$$$ for anti-virus software that have plenty of clitches & hitches built in that you have to ring the supplier's help desk & pay more $$$$ via credit card to fix....every week.

      Commenter
      dusty
      Date and time
      March 29, 2012, 4:18PM
    • I have run Apple Macs since the late 80s. Since the Net became the fashion I have been building web sites and generally on the net 24/7. Firewalling and anti-virus software are a complete waste of processing speed and money. I have never used them and the only WORM I got came with MS Word.

      The security of OS X has more to do with the fact that Apple were smart enough to use UNIX as the foundation for OS X.

      Commenter
      geektard
      Location
      Elwood
      Date and time
      March 29, 2012, 4:19PM
    • Thanks to the people who responded to my post, and also the response to my response - but it seems some people conveniently decided to dissect only certain parts of what I said and make a reply just to that. The post is a whole; please respond to it as a whole.

      Pay attention to the part where I specifically say that if they cannot do it themselves, then they should organise through **someone else** to do so.

      The "no excuse" part isn't to their lack of knowledge. I'm not a mechanic for instance, but it's my responsibility to make sure my car is serviced. See where I'm going with this?

      I stand by what I say and don't see why I should budge from it.

      And as a side-comment to the OSX Fanboys - if you were a Virus Programmer, would you target 80% of the market or 20%? Because if the ratios were reversed, it wouldn't be OSX which is "virus free".

      For the record - I dib and dab in PC's *and* Macs - appreciate the merits of both, as any true I.T Professional should.

      Commenter
      Reality Check
      Date and time
      March 29, 2012, 4:21PM
    • Bubble bursting on both sides time:

      @Reality Check - No you'd target those that would give you access to the most funds ie Mac Users.

      Macs generally don't get viruses, yes it is possible for them to, but generally they don't.

      OS X has been hit with DNS changers, The attack method was to ask the user to download a codec to play a video, the codec was a DNS changer trojan.

      If I see any sign that a Mac may be infected, I first off look for a DNS changer. So far not one.

      The only Mac infection I have seen in decades was a MS Office based virus, tha replicated into the default document then infected every new document.

      This MS Virus did nothing else bad to a Mac besides causing documents sent out to trigger AV filters on mail servers. Since it looked for the C: drive to do anything worse it failed on Macs.

      I have seen a few earlier (Pre OSX) viruses on Macs, but the time to remove was about 1 minute, so I gave up on Mac Anti-VIrus software decades ago as not worth the effort.

      I have seen so many infected PCs that it's just ridiculous, I have even had to remove 18 viruses from my own PC that was AV protected.

      So In short, Macs do rarely get viruses, and DNS changers at that, but it's quite rare.

      The arguments for Macs not being infected due to market share are wrong in every way.

      Commenter
      Richardw
      Date and time
      March 29, 2012, 6:01PM

More comments

Comments are now closed
Featured advertisers